Case Study: La Tienda Home

zeppelean case study

 

“Thanks to Zeppelean employees think about their development all the year, not once a year.”

Maria Soria. HR Manager

 


La Tienda Home

“La Tienda Home” is a Spanish pioneer e-commerce retailer. They started selling online in 2003 when the e-commerce industry was just beginning. At present, La Tienda Home provides the Europe largest upholstery and rest furniture catalog.

 

 


The problem: Too much time wasted getting poor data

“Before Zeppelean the assessment data was poor and the time was wasted.”

But a growing company is continually discovering new challenges to face. Talent management is one of them. Maria Soria, Human Resources Manager talks about that.

“Before Zeppelean, the performance assessment was covered annually filling a form. And after that, we built a report, schedule a meeting with the employee and a follow-up. But this methodology had some problems involved.”

“It was a very tedious process. We all spent so much time filling the forms and writing the reports.”

“We all spent so much time filling the forms and writing the reports.”

“Moreover, an assessment once a year wasn’t enough. Our needs were changing faster than ever and I had to find out problems to solve faster. And employees only thought about their development once a year. I wanted them to think about their improvement every day.”

“In conclusion, before Zeppelean the assessment data was poor and the time was wasted.”

 


The solution: Assess with Zeppelean

In the beginning, when we discover Zeppelean, some doubts came up. But after try it we realise that Zeppelean is an intuitive tool, very quick to assess and very attractive. Employees love using it

“Zeppelean is an intuitive and attractive tool. Employees love using it”

The set up was easy too. We started introducing the tool to the employees and we organized a simple training for them. But for us the most important thing was the availability and inclination to help of the Zeppelean team. They resolve every doubt and listen our requests and ideas.  The reception was great and we get a high participation.

“The reception was great and we get a high participation”


The Results: More value in less time

“Our main goal was that employees get used to performance assessment and that they fit their improvement tasks in their daily grind. Zeppelean helps us to achieve it.”

“Zeppelean was a game changer in our organization. But I would like to point out that we have improved the talent development of each employee. Now we (team leaders, HR department…) can track our talent development much better. Zeppelean helps us to get almost real on-time data to foresee and solve problems and issues.”

“My favorite Zeppelean features are the assessment and improvement plans. They allow me to find out issues and needs that would be undetectable unless some employee told me. Now I can find them on my own. And moreover you can track the improvement plans progress, so you can observe if the problem is being solved or not.”

“Our main goal was that employees get used to performance assessment and that they fit their improvement tasks in their daily grind, not only once a year. Zeppelean helps us to achieve it.”